Welcome to FOOT CARE
Thank You for Your Booking
Thank you for choosing FOOT CARE, part of the British Footcare Group.
We look forward to welcoming you to one of our clinics. To help make your appointment as smooth as possible, please take a few moments to read the information below before attending.
Whether you are visiting us for routine foot care, an ongoing foot health concern, diabetic foot care, foot pain, specialist podiatry treatment or simply to maintain healthy feet, our team is here to help.

 

Other information can be found here: 

Cancellation,Plan&Payments | British Footcare Group | FOOT CARE

Appointment Request | British Footcare Group | FOOT CARE

Accessibility Statement | British Footcare Group | FOOT CARE

Privacy Policy | British Footcare Group | FOOT CARE

Safeguarding & Accompanying | British Footcare Group | FOOT CARE

Supplementary Services | British Footcare Group | FOOT CARE

Website Terms of Use | British Footcare Group | FOOT CARE

Infection Control | British Footcare Group | FOOT CARE

Complaints and Feedback | British Footcare Group | FOOT CARE

Fees & Example Treatment Pricing | British Footcare Group | FOOT CARE

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Why Choose FOOT CARE?
✓ Thousands of patient appointments delivered across Stockport, Bramhall, Alderley Edge and surrounding communities
✓ Foot Health Practitioners & Podiatrists
✓ DBS Checked Team
✓ CQC-Aligned Clinical Standards
✓ ICO Registered for Data Protection
✓ Multiple Clinic Locations
✓ Friendly Central Booking Team
✓ Independent Private Healthcare Provider
✓ Patient Safety Focused
✓ Professional, Accessible & Affordable Care
Established, Trusted & Patient Focused
Thousands of patients have trusted FOOT CARE for their foot health needs. From routine maintenance appointments through to specialist podiatry services, our aim is simple: provide professional healthcare, clear advice and excellent patient care in a friendly and welcoming environment.
Please Check Your Appointment Details
Before travelling, please ensure you have checked:
✅ Your appointment date
✅ Your appointment time
✅ The clinic location you are due to attend
✅ Any additional information included with your booking confirmation
If you are unsure about any aspect of your appointment, please contact our Central Booking Team before travelling.
Need To Contact Us?
Our Central Booking Team is available to assist with appointment bookings, appointment changes, cancellations and general enquiries.
Telephone: 0161 515 1997
Option 1 – Central Booking Team
Select Option 1 to speak with our Central Booking Team regarding:
Booking appointments
Rearranging appointments
Cancelling appointments
Treatment enquiries
Clinic information
Existing appointment enquiries
Treatment plans
Payment queries
Option 2 – Opening Times & Useful Information
Select Option 2 for recorded information including:
Opening times
General appointment information
Cancellation information
Treatment plan information
Payment information
Frequently asked questions
Contacting Us Outside Opening Hours
If you are calling outside our operating hours, you are welcome to leave a voicemail message.
Please include:
Your name
Your telephone number
A brief description of your enquiry
A member of our team will contact you as soon as possible during our next available business hours.
Alternatively, you may email:
customerservices@taylororganisation.org
How Online Appointment Requests Work
FOOT CARE operates a central booking and clinical triage system designed to help patients access the most appropriate care for their needs.
When submitting an appointment request through our website, you will not normally see live appointment availability or book a specific appointment directly.
Instead, you will be asked to provide information regarding:
The reason for your enquiry
Your preferred clinic location
Your preferred days or times
Any additional information which may help us assist you
Once submitted, your request is reviewed by our team who will identify the most appropriate appointment options available.
A member of our Central Booking Team will then contact you to discuss availability and arrange an appointment.
Our online appointment request system is intentionally designed as a patient enquiry and triage service rather than a simple online diary. This allows our team to consider practitioner skills, treatment requirements, clinic facilities and appointment availability before confirming an appointment.
Telephone Queue Information
When calling our Central Booking Team, there may occasionally be a short wait during busy periods.
If you hear hold music, this means your call remains connected and you are waiting in the queue to speak with a member of the team.
Our team can see that you are waiting and will answer your call as soon as possible.
If you hang up before speaking to us, our team may attempt to return your call later where appropriate, particularly if we believe your enquiry relates to an appointment or patient care matter.
Our Multidisciplinary Team
FOOT CARE operates a multidisciplinary team consisting of both Foot Health Practitioners and Podiatrists.
This allows us to provide a broad range of services whilst ensuring patients are seen by the most appropriate available clinician for their needs.
If you have a preference to see a particular practitioner, please let us know when booking.
Quality, Safety & Professional Standards
FOOT CARE operates as an independent private healthcare provider.
Patient safety, professionalism and clinical governance remain at the heart of everything we do.
You Will Find That:
✅ Our team members are DBS checked
✅ We maintain robust patient safety procedures
✅ We are ICO registered for data protection
✅ We operate in line with recognised healthcare standards
✅ We continuously work to maintain high standards of professionalism and patient care
Why Are DBS Checks Important?
Healthcare professionals regularly work with:
Children
Older adults
Vulnerable individuals
Patients receiving personal healthcare
DBS screening forms an important part of our recruitment process and helps provide reassurance that appropriate background checks have been completed.
First Time Visiting Us?
If this is your first appointment with FOOT CARE, welcome.
Most patients find that arriving close to their appointment time is the best approach.
Whilst some of our clinics operate with dedicated reception teams and waiting areas, others operate as clinician-led clinics where your practitioner may be treating another patient immediately before your appointment.
If you are a new patient, a New Patient Registration Form will normally be completed before treatment begins.
If the clinic door is closed, please use the doorbell where provided and allow a few moments for a member of the team to greet you.
Why Do We Ask You To Complete A New Patient Form?
Your New Patient Registration Form helps us provide safe and appropriate care.
The information you provide allows us to:
Understand your medical history
Review medications
Identify allergies
Ensure treatment is clinically appropriate
Maintain accurate healthcare records
Please ensure all information provided is accurate and up to date.
What Happens At My First Appointment?
Your clinician will discuss the reason for your visit and any concerns you may have.
During your appointment they may:
Review your medical history
Assess your feet and lower limbs
Discuss your symptoms
Explain their findings
Discuss treatment options
Provide advice and recommendations
Answer any questions
Where appropriate, treatment may be carried out during the same appointment.
Information About Certain Specialist Appointments
Cryotherapy & Verruca Treatment
If you have booked an appointment for cryotherapy or verruca treatment, your clinician will first assess the affected area to determine whether treatment remains appropriate.
Your clinician will explain:
Available treatment options
Expected outcomes
Aftercare requirements
Any questions you may have
Some verrucae require multiple treatments and outcomes can vary between patients.
Verruca Needling
If you have booked a verruca needling appointment, your clinician will first assess the affected area and confirm that needling remains appropriate.
Verruca needling is typically performed under local anaesthetic.
Your clinician will explain:
The procedure
Recovery expectations
Risks and benefits
Aftercare requirements
Detailed aftercare advice will be provided before you leave the clinic.
Toenail Removal Surgery Under Local Anaesthetic
If you have booked a toenail removal procedure under local anaesthetic, your clinician will discuss the planned treatment before proceeding.
It is often advisable to wear comfortable or loose-fitting footwear as dressings will usually be applied following treatment.
Your clinician will explain:
The procedure
The local anaesthetic process
Recovery expectations
Aftercare requirements
Risks, benefits and alternatives
Further information regarding toenail surgery can be found on our website.
Biomechanical Assessments, Gait Analysis & Orthotics
If you have booked a biomechanical assessment, gait analysis or orthotics consultation, it is extremely helpful to bring the footwear you wear most often.
Examples include:
Trainers
Everyday footwear
Work shoes
Safety footwear
School shoes
Walking boots
Sports footwear
If you currently use orthotics or insoles, please bring these with you.
The more information your clinician has regarding your normal footwear, the more accurate the assessment and recommendations may be.
Future Appointments, Reminders & Staying Connected
Many foot health conditions benefit from ongoing care, maintenance or periodic review appointments.
Following your appointment, your clinician may recommend a suitable timeframe for future care.
You can book future appointments:
With your clinician before leaving
Through reception where available
By calling 0161 515 1997
Via our website
By emailing customerservices@taylororganisation.org
Courtesy Reminder Service
Patients may be automatically added to our courtesy reminder and patient recall system.
From time to time we may contact patients regarding:
Appointment reminders
Review appointments
Treatment plan information
Service updates
There is never any obligation to book an appointment.
Further information regarding patient reminders and communications can be found within our Cancellation, Treatment Plan & Payment Policy.
Marketing Preferences & Opting Out
Patients may opt out of marketing communications at any time.
This includes:
Marketing emails
Marketing SMS messages
Promotional telephone calls
Essential communications relating to appointments, payments, treatment plans or patient care may still be issued where necessary.
Health Insurance & Healthcare Cash Plans
If you have private medical insurance, a healthcare cash plan or receive healthcare benefits through your employer, please let us know.
We are happy to provide itemised receipts where required.
Patients remain responsible for payment unless alternative arrangements have been agreed in advance.
Patients Under 16 Years Of Age
Patients under the age of 16 should normally attend with a parent, legal guardian or responsible accompanying adult.
The accompanying adult may be asked to provide:
Medical history
Medication information
Allergy information
Consent where appropriate
Emergency contact information
For safeguarding reasons, children should not be left unattended within our clinics.
Carers, Family Members & Accompanying Adults
Patients are welcome to attend with a family member, friend, carer or support worker where appropriate.
This may be particularly helpful for:
Children and young people
Older adults
Patients with mobility difficulties
Patients requiring communication support
Where space and clinical circumstances permit, accompanying individuals are normally welcome within the consultation room.
Information About Some Of Our Clinics
Some FOOT CARE locations have dedicated reception teams, whilst others operate as clinician-led clinics without a continuously staffed reception desk.
If you are attending a clinician-led clinic:
Arrive as close as possible to your appointment time
Use the doorbell if the clinic door is closed
Allow a few moments for your clinician to finish with another patient
Do not assume the clinic is closed because the door is locked
Accessibility & Assistance
If you have mobility requirements, communication needs or require assistance accessing the clinic, please let our Central Booking Team know before your appointment.
Running Late?
If you believe you may be late, please contact our Central Booking Team on 0161 515 1997 (Option 1) as soon as possible.
We will always try to assist where possible.
Important Medical Information
FOOT CARE does not provide an emergency medical service.
For medical emergencies call 999.
For urgent medical advice that is not life-threatening contact NHS 111.
Before You Leave This Page
Please also take a moment to review our:
Cancellation Policy
Non-Attendance Policy
Treatment Plan Information
Payment Information
Patient Responsibilities
View our Cancellation, Treatment Plan & Payment Policy
We Look Forward To Welcoming You
FOOT CARE is committed to providing professional, friendly and accessible foot health and podiatry services throughout Stockport and surrounding communities.
If you have any questions before your appointment, our Central Booking Team will be happy to help.
FOOT CARE
Part of the British Footcare Group
Central Booking Team
0161 515 1997
customerservices@taylororganisation.org